Privacy Policy
Iconic Stitches we values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our services, including our website https://www.iconicstitches.com, our digital tools, customer support channels, and other related services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our Services.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at info@iconicstitches.com.
SUMMARY OF KEY POINTS
This summary highlights key aspects of our Privacy Policy. For detailed information, please refer to the sections below.
- Personal Information We Collect:
We collect information that you provide voluntarily, such as when you create an account, place an order, or contact us. - Sensitive Personal Information:
We do not process sensitive information, such as social security numbers or health data. - Information from Third Parties:
Iconic Stitches does not receive personal information from third parties for marketing purposes. - How We Process Information:
We use your information to provide, manage, and improve our services, communicate with you, and comply with legal obligations. - Information Sharing:
We share information only in specific situations, such as for business transfers or with service providers who help us deliver our Services. - Information Security:
We implement technical and organizational measures to protect your information, but no system can guarantee 100% security. - Your Privacy Rights:
Depending on your location, you may have rights to access, correct, or delete your personal information and to object to certain processing activities.
TABLE OF CONTENTS
- Information We Collect
- How We Process Your Information
- Legal Bases for Processing
- When and With Whom We Share Information
- Cookies and Tracking Technologies
- Data Retention
- Data Security
- Information from Minors
- Your Privacy Rights
- Do-Not-Track Features
- New york Privacy Rights (CCPA)
- Updates to This Policy
- Contact Us
1. INFORMATION WE COLLECT
Personal Information You Provide:
We collect personal information you voluntarily provide to us. This includes:
- Full name
- Email address
- Phone number
- Mailing or billing address
- Payment details (such as debit/credit card information)
- Information included in inquiries or support requests
This information is collected when you:
- Create an account or profile on our Services
- Place an order or purchase products
- Participate in surveys, promotions, or contests
- Contact us via email, phone, or chat
All information you provide must be accurate and up to date.
Information Automatically Collected:
Some information is automatically collected when you access our Services, including:
- IP address and device identifiers
- Browser type, operating system, and device model
- Usage data such as pages visited, time spent, and interaction with features
- Geolocation data (if permitted by your device)
Cookies and Similar Technologies:
We may use cookies, pixels, and other tracking technologies to enhance user experience, analyze traffic, and improve our Services.
2. HOW WE PROCESS YOUR INFORMATION
We process personal information for the following purposes:
- Service Provision: To fulfill orders, provide services, and manage accounts.
- Customer Support: To respond to inquiries, complaints, or requests for assistance.
- Communication: To send updates about products, services, promotions, or policy changes.
- Security and Fraud Prevention: To detect and prevent fraudulent transactions or unauthorized access.
- Compliance: To comply with applicable laws and regulations.
We only process your information when we have a valid legal basis, including consent, contract necessity, or legitimate business interests.
3. LEGAL BASES FOR PROCESSING
Consent:
Where we rely on your consent to process personal information, you may withdraw consent at any time by contacting us.
Contractual Necessity:
We may process your information to fulfill obligations under a contract, such as completing orders.
Legal Obligation:
We may process your information to comply with applicable laws, regulations, or legal proceedings.
Legitimate Interests:
We may process your information to operate and improve our business, provided it does not override your privacy rights.
4. WHEN AND WITH WHOM WE SHARE INFORMATION
We share personal information only in limited circumstances, including:
- Service Providers: Third-party vendors who help us deliver services (e.g., payment processors, shipping companies).
- Business Transfers: In connection with mergers, acquisitions, or sale of company assets.
- Legal Requirements: If required by law or to protect rights, property, or safety.
We do not sell your personal information to third parties.
5. COOKIES AND TRACKING TECHNOLOGIES
Our Services may use cookies and similar tools to:
- Recognize your device and preferences
- Analyze website traffic
- Provide personalized content and marketing
You may manage or disable cookies in your browser settings; however, some Services may not function properly if cookies are disabled.
6. DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
When we no longer need information, we either delete it or anonymize it. Backup copies may be retained for recovery or legal purposes.
7. DATA SECURITY
We implement technical and organizational measures to protect your information, including:
- Encrypted storage of sensitive data
- Secure network infrastructure
- Access controls and employee training
While we strive to safeguard information, no system is completely secure. Transmission and storage of information are at your own risk.
8. INFORMATION FROM MINORS
We do not knowingly collect information from individuals under 18 years of age. If you are under 18, you must have parental or guardian consent to use our Services. If we discover information collected from minors, we take steps to delete it promptly.
9. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights such as:
- Access: Request a copy of your personal information
- Correction: Request updates to inaccurate or incomplete data
- Deletion: Request deletion of your data
- Restriction: Limit certain types of processing
- Objection: Object to the processing of your personal information
- Data Portability: Request transfer of data to another provider
To exercise these rights, contact info@iconicstitches.com. Verification of identity may be required.
10. DO-NOT-TRACK FEATURES
Some browsers include a Do-Not-Track (DNT) feature. Currently, Iconic Stitches does not respond to DNT signals. We will update this policy if standards change in the future.
11. New york PRIVACY RIGHTS
New york residents have additional rights:
- Request information on categories of personal information shared with third parties for marketing
- Request deletion of personal information associated with a registered account
- Opt out of the sale of personal information (we do not sell information)
To exercise these rights, contact info@iconicstitches.com or refer to the contact information below.
12. UPDATES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be posted with an updated “Revised” date and take effect immediately upon posting. We encourage frequent review of this page.
13. CONTACT US
For questions, concerns, or to exercise your privacy rights, contact us at:
Iconic Stitches
Email:info@iconicstitches.com
Website: https://www.iconicstitches.com
Social: Facebook, X, Instagram, Raddit, Pinterest,
Note: By using Iconic Stitches’ Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of information as described herein.